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Using SAM (Serverless Application Model) and Python (3.x) create AWS Lambda layers and functions for event driven architectures. Need to be familiar with the following AWS Services: Apigateway Websockets Lambda layers Cloudfront (CDN) DynamoDB (Single Table Design) DynamoDB Streams Kinesis S3 events SNS (Fanout) SQS (Fanout) Step Function/State Machine Event Bridge Cognito CodeBuild, CodePipeline and CodeCommit SAM CLI, CDKv2 and AWS CLI Authorization Code Flow with PKCE AWS SAAS Factory Concepts and other AWS backing services to build multi-tenant serverless SAAS applications.

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Performing your technical tasks for various customers using IT skills to administrate and problem solve, including: providing support for Tier 1 and Tier 2 support tickets managing client data backups entry-level system administration tasks trouble-shooting and identifying issues with DNS and Group Policies, user profiles, DHCP, networking and other issues solving Office365 issues including password resets, new user creation, license assignment, software installs and other issues supporting other technical assignments as required for client projects and implementations Performing your documentation tasks, including: Working with our supporting vendors (both software and hardware) to escalate and resolve issues Supporting our end user help desk team as necessary when tickets are escalated to you Training client team members as required (for either onboarding or other situations) Good knowledge of desktop and laptop support (Windows and MAC) Possess excellent general business knowledge to complete assigned tasks Excellent written and verbal English communication skills Excellent customer service skills Superior analytical, organizational and troubleshooting/ problem solving skills Ability to confidently and competently complete tasks with deadlines Ability to work and be available during 8:00 A.

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Using Typescript and NodeJS (16.x) create AWS Lambda functions for event driven architectures. Need to be familiar with the following AWS Services: Apigateway Websockets Lambda layers Cloudfront (CDN) DynamoDB (Single Table Design) DynamoDB Streams Kinesis S3 events SNS (Fanout) SQS (Fanout) Step Function/State Machine Event Bridge Cognito CodeBuild, CodePipeline and CodeCommit SAM CLI, CDKv2 and AWS CLI Authorization Code Flow with PKCE AWS SAAS Factory Concepts and other AWS backing services to build multi-tenant serverless SAAS applications.

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Assist operation manager with setting up and provisioning new customers on our SaaS platform. Need to be familiar with the following: Verbal and written communication (strong email copywriting) Time Management Organization skills Data Entry Google Workspaces Docusign CRM (Copper) File Conversion (PDF, Word, PowerPoint, etc.) Collecting data (emails, contact info) Need to be great with interacting with customer The ideal candidate can work independently and collaborate with a team using online tools.

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Generate leads, setup meetings and assist in driving sales for the following services: Service Desk Cloud Projects AWS Infrastructure Management AWS Serverless Application Development AWS ML/AI Projects Migration from legacy datacenter to cloud Essential Duties and Responsibilities Responsible for: Constant building and maintaining of high-quality Prospect Target lists Develop and Maintain BCS Value Proposition Scripting / Message Daily outreach (Telephone, Email, Direct Messaging (via social media) Maintaining detailed prospect data records withing BCS systems Working directly with various BCS365 Sales Management Mastery of BCS365 Sales tools: CRM (Copper) Zoominfo Competencies, Skills, and Qualifications Average understanding of computer networking technology and industry trends Average understanding of Cyber-Security offerings and trends Must have prior technology sales experience Prior MSP or MSSP experience preferred Strong understanding of customer and market dynamics and requirements Thorough understanding of how customers in the SMB and mid-sized Enterprise business market consume technology services Proficient in general MS-O365 applications Strong organizational and presentation skills Skill in preparing written communications and materials Interpersonal skills: telephony skills, communication skills, active listening Ability to multi-task and adapt to changes quickly Great attention to detail Ability to overcome objections Typing skills to ensure quick and accurate data entry Self-motivated with the ability to work in a fast-moving environment Independent thinker who takes the initiative when appropriate Excellent grammar, written and oral communication skills