Operations Support Specialist

Assist operation manager with setting up and provisioning new customers on our SaaS platform. Need to be familiar with the following:

• Verbal and written communication (strong email copywriting)
• Time Management
• Organization skills
• Data Entry
• Google Workspaces
• Docusign
• CRM (Copper)
• File Conversion (PDF, Word, PowerPoint, etc.)
• Collecting data (emails, contact info)

Need to be great with interacting with customer

The ideal candidate can work independently and collaborate with a team using online tools.

CUSTOMER SERVICE Email, Chat, Phone Social media management Problem solving Detailed Oriented

Must have a computer with high quality internet access. Must use audio/video for communications (Meet, Slack, Chime, Teams). Must be able to work during US Time Zone Business hours